tag:ventum.instatus.com,2005:/history Ventum - Software de Gestão para Climatização e Refrigeração Status - Histórico de incidentes 2026-04-20T00:03:08.956+00:00 Ventum - Software de Gestão para Climatização e Refrigeração tag:ventum.instatus.com,2005:Incident/cmo6flogt004l4aum9ijy24zv 2026-04-20T00:03:08.956+00:00 2026-04-20T00:03:09.177+00:00 Ventum - Portal do Cliente is back up Type: Incident

Affected Components: Ventum - Portal do Cliente

Apr 20, 00:03:09 GMT+0
Investigando - Ventum - Portal do Cliente is down at the moment. This incident was automatically created by Instatus monitoring..

Apr 20, 01:10:41 GMT+0
Identificado - Ocorreu uma falha na verificação do DNS que afetou a aplicação..

Apr 20, 01:11:35 GMT+0
Resolvido - Ventum - Portal do Cliente is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmnznn9nb0dqpy3isqp64tb4y 2026-04-15T06:13:56.758+00:00 2026-04-15T06:13:57.527+00:00 Ventum - Dashboard is back up Type: Incident

Apr 15, 06:13:57 GMT+0
Investigando - Ventum - Dashboard is down at the moment. This incident was automatically created by Instatus monitoring..

Apr 15, 06:36:42 GMT+0
Resolvido - Ventum - Dashboard is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmnqez7qd0cowupwlffqomkva 2026-04-08T19:01:22.020+00:00 2026-04-08T19:01:23.229+00:00 Ventum - API is back up Type: Incident

Affected Components: Ventum - API

Apr 8, 19:01:23 GMT+0
Investigando - Ventum - API is down at the moment. This incident was automatically created by Instatus monitoring..

Apr 13, 18:28:09 GMT+0
Resolvido - Ventum - API is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmnqanf8s0biywrwpju229d98 2026-04-08T17:00:13.419+00:00 2026-04-08T17:00:13.640+00:00 Ventum - API is back up Type: Incident

Affected Components: Ventum - API

Apr 8, 17:00:13 GMT+0
Investigando - Ventum - API is down at the moment. This incident was automatically created by Instatus monitoring..

Apr 8, 17:30:20 GMT+0
Resolvido - Ventum - API is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmnq4jz9e0aocjomaliw300vx 2026-04-08T14:09:35.042+00:00 2026-04-08T14:09:35.261+00:00 Ventum - API is back up Type: Incident

Affected Components: Ventum - API

Apr 8, 14:09:35 GMT+0
Investigando - Ventum - API is down at the moment. This incident was automatically created by Instatus monitoring..

Apr 8, 14:19:40 GMT+0
Resolvido - Ventum - API is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmndp2lo304ogouzb4rpcaqob 2026-03-30T21:22:55.922+00:00 2026-03-30T21:22:56.143+00:00 Ventum - Portal do Cliente is back up Type: Incident

Affected Components: Ventum - Portal do Cliente

Mar 30, 21:22:56 GMT+0
Investigando - Ventum - Portal do Cliente is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 30, 21:28:15 GMT+0
Resolvido - Ventum - Portal do Cliente is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmn94bots00b92ml90oafh90i 2026-03-27T16:31:02.148+00:00 2026-03-27T16:31:02.148+00:00 Problema com carregamento de páginas Type: Incident

Duration: 38 minutes

Affected Components: Ventum - Dashboard, Ventum - Portal do Cliente

Mar 27, 16:31:02 GMT+0
Identificado - Estamos enfrentando instabilidade em nossos servidores, que está impactando no carregamento da Dashboard e Portal do Cliente.

Mar 27, 17:09:10 GMT+0
Resolvido - Solucionado o problema que estava causando a falha no carregamento parcial do sistema.

]]> tag:ventum.instatus.com,2005:Incident/cmn3h054302g9bs7ji5qojjls 2026-03-23T17:39:22.466+00:00 2026-03-23T17:39:22.662+00:00 Ventum - Portal do Cliente is back up Type: Incident

Affected Components: Ventum - Portal do Cliente

Mar 23, 17:39:22 GMT+0
Investigando - Ventum - Portal do Cliente is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 23, 21:13:58 GMT+0
Resolvido - Ventum - Portal do Cliente is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmmfk38it0001njpf91qtojng 2026-03-06T23:59:17.475+00:00 2026-03-06T23:59:17.657+00:00 Ventum - Servidor (DB & Storage) is back up Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Mar 6, 23:59:17 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 7, 00:01:07 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmlya4jcx001cbbzb9iu6iyq6 2026-02-22T21:48:17.024+00:00 2026-02-22T21:48:17.264+00:00 Ventum - Portal do Cliente is down Type: Incident

Affected Components: Ventum - Portal do Cliente

Feb 22, 21:48:17 GMT+0
Investigando - Ventum - Portal do Cliente is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 22, 21:53:15 GMT+0
Resolvido - Ventum - Portal do Cliente is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmlidoac5017nidtjdh9e4jf6 2026-02-11T18:43:18.484+00:00 2026-02-11T18:43:18.701+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Feb 11, 18:43:18 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 11, 18:44:58 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cml5s9wpu000o12uqp8mn4xse 2026-02-02T23:11:01.600+00:00 2026-02-02T23:13:51.106+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Feb 2, 23:13:51 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

Feb 2, 23:11:01 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cml5njlxi004u10lr0swvfec9 2026-02-02T20:58:36.101+00:00 2026-02-02T20:58:36.321+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Feb 2, 20:58:36 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 2, 21:00:25 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cml5k0y3i007evny60eqd3u1v 2026-02-02T19:20:06.556+00:00 2026-02-02T19:20:06.736+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Feb 2, 19:20:06 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 2, 19:22:03 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cml5iyzd7006unitycexu8gha 2026-02-02T18:50:35.275+00:00 2026-02-02T18:50:35.452+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Feb 2, 18:50:35 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 2, 18:52:18 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cml5ifbnh00c9gd2vjgm6ob3s 2026-02-02T18:35:18.076+00:00 2026-02-02T18:35:18.292+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Feb 2, 18:35:18 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 2, 18:37:26 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cml5i9g2z009qvwq3vu8eusga 2026-02-02T18:30:43.882+00:00 2026-02-02T18:30:44.092+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Feb 2, 18:30:44 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 2, 18:32:25 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cml1ge8y300483m29gtfdnskp 2026-01-30T22:27:23.978+00:00 2026-01-30T22:27:24.176+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Jan 30, 22:27:24 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 30, 22:29:20 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmkzpkp1w000fci91gl1d1k30 2026-01-29T17:08:48.978+00:00 2026-01-29T17:08:49.176+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Jan 29, 17:08:49 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 29, 17:10:24 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmkzp645x0005ci91f0jvbki4 2026-01-29T16:57:28.723+00:00 2026-01-29T16:57:28.930+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Jan 29, 16:57:28 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 29, 16:59:10 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmkznxfq5000i3095scpaadst 2026-01-29T16:22:44.188+00:00 2026-01-29T16:22:44.390+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Jan 29, 16:22:44 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 29, 16:24:36 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmkz062g800c6527mqwbx7l9q 2026-01-29T05:17:36.103+00:00 2026-01-29T05:17:36.247+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Jan 29, 05:17:36 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 29, 05:19:32 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmkyxg3cd0086vywx61n9uxye 2026-01-29T04:01:24.972+00:00 2026-01-29T04:01:25.148+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Jan 29, 04:01:25 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 29, 04:03:16 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmkytkmru008k527muo8xe58o 2026-01-29T02:12:58.314+00:00 2026-01-29T02:12:58.454+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Jan 29, 02:12:58 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 29, 02:14:43 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Incident/cmkyn6cd4004n527migbayav9 2026-01-28T23:13:53.943+00:00 2026-01-28T23:13:54.109+00:00 Ventum - Servidor (DB & Storage) is down Type: Incident

Affected Components: Ventum - Servidor (DB & Storage)

Jan 28, 23:13:54 GMT+0
Investigando - Ventum - Servidor (DB & Storage) is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 28, 23:17:37 GMT+0
Resolvido - Ventum - Servidor (DB & Storage) is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:ventum.instatus.com,2005:Maintenance/cmkg0lte005a5z5eafw5ybgp6 2026-01-21T03:00:00.000+00:00 2026-01-21T03:00:00.000+00:00 Aviso de Manutenção Programada Type: Maintenance

Duration: 12 minutes

Affected Components: DNS 2 - Cloudflare, DNS 1 - Cloudflare, Ventum - API, Ventum - App do Técnico, Ventum - Etiquetas QR Code, Ventum - Dashboard, Ventum - Servidor (DB & Storage), Ventum - Portal do Cliente

Jan 21, 03:00:00 GMT+0
Identificado - Informamos que o **Ventum** ficará **temporariamente indisponível por aproximadamente 1 hora** devido a uma **manutenção programada e atualização da versão do banco de dados**. **Período da manutenção** * **Início:** 23:00 (Brasília) — **20 de janeiro de 20026** * **Término:** 00:00 (Brasília) — **21 de janeiro de 20026** Essa atualização é necessária para garantir **mais segurança, estabilidade e melhor desempenho** da plataforma. Durante esse período, o acesso ao sistema e aos seus serviços estará indisponível. Agradecemos a compreensão e recomendamos que se programem para evitar impactos em suas atividades. Assim que a manutenção for concluída, o **Ventum** voltará a operar normalmente. Em caso de dúvidas, nossa equipe de suporte permanece à disposição..

Jan 21, 03:00:01 GMT+0
Identificado - A manutenção já está em andamento.

Jan 21, 03:12:29 GMT+0
Concluído - A manutenção programada para atualização do banco de dados está finalizada e ocorreu sem nenhuma intercorrência. Todos os sistemas do Ventum estão operacionais..

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